DPM AIS · Reporting

How to submit precious metals reports

A step-by-step guide to preparing, signing and submitting a report through the automated information system of the Department of Precious Metals.

The process at a glance

The full path of a report — from preparing your data to reaching the Accepted status.

1Prepare your data
2Sign in to your account
3Choose type and period
4Fill in the form
5Select Validate
6Correct any errors
7Sign with your EDS
8Select Submit
9Track the status
10Fix and resubmit if returned
11Reach Accepted
Step-by-step instructions

Each stage with explanations and system requirements.

  1. 1
    Prepare your reporting data

    Before signing in, gather the information you will need to complete the form:

    • movement of precious metals;
    • receipt, procurement, production, processing and sale;
    • balances of precious metals;
    • any other indicators required by the relevant reporting form.
    Important. Make sure the data matches your source documents as well as your accounting and inventory records.
  2. 2
    Sign in to the DPM AIS
    1. Open the official website of the Department of Precious Metals.
    2. Go to the DPM AIS section.
    3. Select Personal account.
    4. Sign in using the authentication method provided.
  3. 3
    Choose the reporting period
    1. Go to the Reporting section.
    2. Choose the type of report.
    3. Specify the reporting period.
    4. Select Create report.
    Note. The period must match the one for which the submission deadline has arrived.
  4. 4
    Fill in the reporting form

    Complete all required fields. As you fill in the form:

    • provide accurate information;
    • use the prescribed units of measurement;
    • check the quantity and weight of precious metals;
    • check the reported balances;
    • check the data on receipts and disposals;
    • confirm that the figures are consistent with previous reporting periods.

    The DPM AIS automatically checks the arithmetic and logical relationships between indicators:

    Opening balance + receipts − disposals = closing balance

    If there is a discrepancy, the system will indicate which figures need correction.

  5. 5
    Validate the report before submitting

    Select Validate. The system will check:

    • that all required fields are completed;
    • the data format;
    • that the reporting period is correct;
    • whether a duplicate report already exists;
    • that the digital signature is valid;
    • the arithmetic and logical relationships between indicators.

    No errors found

    The system lets you move on to signing and submitting the report.

    Errors found

    1. review the messages;
    2. correct the errors;
    3. run the validation again;
    4. confirm that no issues remain.
  6. 6
    Sign the report with your EDS
    1. Select Sign.
    2. Choose the appropriate electronic digital signature.
    3. Confirm the signing.
    Important. A report without a valid electronic digital signature is not considered duly signed or submitted.
  7. 7
    Submit the report to the Department

    Select Submit. The system automatically records:

    • the date of submission;
    • the time of submission;
    • the user who submitted the report;
    • the reporting period;
    • details of the digital signature.
    The date and time recorded by the DPM AIS confirm when the electronic report was submitted.
  8. 8
    Track the status of your report

    Follow your report in the My reports section. The usual sequence of statuses is:

    Created Submitted Accepted by system Under review Accepted

    If a reviewer identifies issues:

    Under review Returned for revision
  9. 9
    If your report is returned for revision

    A review report setting out the reasons for the return will be available in your personal account. You need to:

    1. open the review report;
    2. read each comment;
    3. make the necessary corrections;
    4. validate the report again;
    5. sign it again with your EDS;
    6. resubmit it to the Department.
    The deadline is 3 working days from the day you receive the notice of return, unless a different period is set by law.
  10. 10
    Which date counts as the submission date

    If the report was originally submitted within the statutory deadline, then returned for revision, and the corrected report was resubmitted within 3 working days, the date of the original submission counts as the submission date.

    This is why it matters not to ignore DPM AIS notifications and to address any comments promptly.

  11. 11
    Confirm that your report is accepted

    A report counts as submitted once it reaches the Accepted status. It is then stored in the DPM AIS database.

    We recommend saving or printing the confirmation of acceptance for your own records.

What each status means

The states a report passes through in the system.

Status What it means
CreatedThe report has been created but not yet submitted
SubmittedThe report has been sent to the system
Accepted by systemThe report has passed the initial automated checks
Under reviewThe report is being reviewed by a DPM specialist
Returned for revisionErrors or inconsistencies were found and need correcting
AcceptedThe review is complete and the report is accepted by the Department
If something goes wrong

What to check yourself, and what to do in the event of a technical failure.

The system will not accept your report

Start by checking the following:

  • all required fields are completed;
  • the reporting period is correct;
  • no report has already been submitted for this period;
  • the arithmetic figures are correct;
  • the report matches the prescribed format;
  • the digital signature is valid;
  • the EDS software is installed correctly.

If the problem lies with the DPM AIS itself, contact technical support and keep a record of your request.

A technical failure has occurred

If a failure confirmed by the DPM AIS Administrator prevents you from submitting on time:

  1. contact technical support immediately;
  2. keep a record of your request;
  3. save the confirmation of the technical fault;
  4. wait until the system is restored;
  5. submit the report through the DPM AIS once it is back in operation.
Where a technical failure is confirmed, the business entity bears no liability for missing the reporting deadline as a result of that failure, in the manner established by law.
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